Before we quote a unit, we run a sizing audit against your actual hot-water draw — number of bathrooms, simultaneous use, incoming water temperature. It's the difference between a system that keeps up during a Sunday-morning shower rush and one that's quietly over-spec'd to inflate the invoice.
We also service tankless and tank systems we didn't install. If your existing unit is short-cycling, scaling up, or throwing an error code, we can usually diagnose it same-visit and tell you honestly whether it's a repair or a replacement.
- Sizing audit before we quote — no over-spec'd units to inflate the invoice
- BC Hydro & Fortis rebate paperwork handled in-house
- 10-year manufacturer warranty + 2-year ARSuperfix labour warranty
- Servicing also on systems we did not install
Hot water tanks, answered.
It depends on your incoming gas line size, hot-water draw, and available space. We size it during the quote visit rather than defaulting to whichever unit is easiest to sell.
Yes, in-house. We file the rebate forms for qualifying tankless, heat-pump and hybrid installs as part of the job — you don't have to chase the paperwork yourself.
A 10-year manufacturer warranty on units that qualify, plus a 2-year ARSuperfix labour warranty on the install itself.
Yes — we service Navien, Viessmann, Rinnai, Bosch and most other brands regardless of who installed them.