Emergency plumber,
awake when you are.
Burst pipes, sewage backups, sudden loss of hot water, frozen lines, flooding — the calls that can't wait for a Monday appointment. We answer the phone in person, around the clock, and dispatch a fully-stocked truck within 60 minutes across the Lower Mainland.
An emergency call goes to a journeyman plumber, not an answering service or a dispatch queue in another city. Whoever picks up the phone already knows what's in the truck and how fast we can be at your door — because they're the ones driving it.
Every emergency visit starts the same way: stop the water, contain the damage, then diagnose. We disclose the call-out fee before a truck leaves the yard, so the only surprise on your invoice is how fast the job got done.
- Live dispatch — every call answered by a plumber, not a call center
- 60-minute target ETA inside Vancouver, Burnaby, Richmond, North & West Van
- Up-front emergency fee disclosed before truck rolls — no surprise charges
- Containment first: stop the water, dry the area, then repair
Emergency plumbing, answered.
Our target is 60 minutes inside Vancouver, Burnaby, Richmond, North Vancouver and West Vancouver. Outlying areas take a little longer — dispatch will give you a real ETA when you call, not a generic promise.
We disclose the emergency dispatch fee on the phone before a truck leaves, and it's credited against any repair you approve on site. No surprise charges after the fact.
Both. Burst pipes, sewage backups, frozen and split lines, sudden loss of hot water, and active flooding are all standard emergency calls for us.
Yes — 24/7, including holidays. A plumber is on rotation at all times; the phone is never handed off to voicemail.