Burst pipe?
Plan ahead?
Either way — call.
Three ways to reach us: phone (fastest, 24/7), the booking form below (next-business-day for non-urgent jobs), or email if you prefer it in writing.
Things people
usually ask.
If your question is not below, just call us — Helen at dispatch can almost always answer it in 60 seconds.
Yes. A plumber on rotation, not an answering service. We will quote the emergency fee up front before a truck moves.
Yes for planned work. Emergency call-outs have a disclosed visit fee that is credited against any repair you approve.
Routinely. We co-ordinate rough-in and trim-out around your trades' schedule, and we share a project log so nobody loses time.
In-house. BC Hydro, FortisBC and CleanBC rebates for hot water tanks, heat-pumps and hybrid systems — we file on your behalf.
Two-year labour warranty on every install. Manufacturer warranty on the equipment we supply, processed by us if a claim arises.
Yes — maintenance contracts and capital projects. Dedicated lead plumber on the account, quarterly preventative visits, named SLA.