Home  /  About

A small crew,
seventeen years,
one phone number.

ARSuperfix LTD is a family-run plumbing business based in Vancouver, BC. We have stayed small on purpose — because the work we want to do does not scale by adding strangers in branded vans.

Est. 2009
Vancouver, BC
BC Reg. 8841
Our story

Founded by a plumber, run by plumbers.

ARSuperfix started in 2009 with one truck, one journeyman, and a stubborn idea: that a plumbing customer deserves the same plumber on every visit, an honest quote up front, and a phone that gets answered by a person who knows what's under your sink. Seventeen years later the truck has multiplied and the office is bigger, but the rule has not changed.

"We grew slowly, on purpose. Every plumber we've hired we've worked beside for a year before they took a truck of their own."

We do not sub-contract. We do not run a franchised marketing brand on top of an answering service. Every job — from a 2am leak in a Yaletown condo to a full-stack hydronic system in a North Shore new-build — is handled by an ARSuperfix journeyman with their name on the invoice and a manager you can phone the next morning.

We are licensed in British Columbia (Reg. 8841), TSBC-certified for gas, fully insured with $5M liability, WorkSafeBC active, BBB A+, and a Checkatrade Approved Member. The paperwork is real; the plumbing is better.

How we work

Four principles
we don't bend.

Most of what's wrong with the trade — disappearing quotes, surprise charges, mystery sub-contractors — is solvable with a few rules you actually keep.

— 01
Quote first, wrench second.
Every job — emergency or planned — gets a written, itemized quote before we touch a tool. If the scope changes mid-job, we stop, requote, and only continue with your approval in writing.
— 02
One plumber, one account.
You get a named lead plumber on your account. They know your house, your boiler, your strata, your toddler's bathtime. The phone goes to them first.
— 03
Paperwork is part of the job.
TSBC certs, permits, rebate forms, insurance reports — handled in-house. Scanned to you the day the job closes. You should never have to chase us for a document.
— 04
We stand behind the work.
Two-year labour warranty on every install. If a fitting we touched fails inside that window, we come back on our dime — not yours, not the insurer's.
Recent work

Jobs we're
proud of.

A selection of completed projects — bathrooms, hot water systems, and hydronic heating installs across Greater Vancouver.

Frameless glass shower enclosure, Vancouver condo
Glass shower enclosure · Vancouver condo
Glass shower with ceiling-mounted rain head and toilet install
Shower & toilet install · full bathroom
Double vanity with wood cabinet and marble tile floor
Double vanity · marble tile floor
Walk-in steam shower with large-format tile, built-in niches and bench
Steam shower · large-format tile & niches
Custom steam shower with hand shower, bench seat and dual niches
Custom shower · hand shower & bench
Hot water tank with PEX manifold and recirculation pump
Hot water tank · PEX manifold & recirc pump
Service area

Greater Vancouver,
truck-radius.

We work the Lower Mainland — Vancouver proper, the North Shore, the eastern suburbs and Sea-to-Sky as far as Squamish on planned jobs. ETA targets below assume regular traffic.

  • Vancouver~ 45 min
  • Burnaby~ 50 min
  • Richmond~ 55 min
  • North Vancouver~ 55 min
  • West Vancouver~ 60 min
  • New Westminster~ 60 min
  • Coquitlam & Tri-Cities~ 70 min
  • Surrey (North)~ 75 min
  • Delta & Ladner~ 80 min
  • Squamish (planned)By appt.
Service map
Map embed · 4:3Greater Vancouver service area · drop Google Maps embed here

Talk to someone
who actually shows up.

Call dispatch — 24/7 (236) 513-8007
Send a message instead